Privacy Policy

1. Introduction

Gateway Programs Pty Ltd (ABN 50 117 083 486) (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gatewayprograms.com and use our services.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and any applicable state or territory privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: your name, job title, and company name when you contact us or submit a form on our website.
• Contact information: your email address, phone number, and any other contact details you provide.
• Usage and technical data: information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
• Communications: records of correspondence if you contact us via email, phone, or through our website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide support.
• To communicate with you about our products, services, and updates.
• To improve and optimise our website, services, and user experience.
• To comply with legal obligations and protect our legal rights.
• To detect, prevent, and address technical issues or security threats.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small data files stored on your device that help us understand how our website is being used.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

5. Third-Party Services

We may use third-party services for website analytics, email delivery, hosting, and other operational purposes. These third-party providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under the Australian Privacy Act 1988

Under the Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate, incomplete, or out-of-date personal information.
• Withdraw your consent to the processing of your personal information, where consent was the basis for processing.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint about how we handle your personal information, please contact us: